Root Cause Analysis

The natural tendency of many individuals and organizations when presented with a problem is to jump to a solution, any solution. They do not systematically analyze the problem to determine a root cause before considering potential solutions. This intensive 5 days course is based on the proven Six Sigma performance improvement methodology with a strong focus on analyzing the root cause of problems and developing appropriate solutions. The course will start with the identification, prioritization and definition of problems. We will then consider how we measure the problem and then use logical, data and process analysis to understand the problem followed by root cause analysis tools. Once we have verified the root cause we will then consider how we identify, evaluate, develop and implement a solution that addresses the root cause of the problem,